Customer Service Representative - servicio al cliente

We invite you to be part of our campaigns with one of the most important airlines, where you will also have the opportunity to grow in the area of customer service.

This is your chance 🚀

📌 Responsibilities:

• Handle inbound and outbound calls from new and existing passengers.

• Create new bookings and make changes to existing reservations.

• Use client-specific tools to ensure proper management of requests.

• Guide every interaction towards passenger satisfaction by providing warm and effective service.

• Occasionally support sales processes.

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💰 Employment Conditions:

• Salary: Training: 2,398,275 COP – OPS: 2,664,750 COP

• Performance bonuses

• Contract: Permanent (indefinite term)

• Work schedule: 42 hours per week

• Days off: 2 days off per week

• Workplace: Bogotá – Calle 165 #45-46

• Start date: 4/6/2025

• Training schedule: 2:00 pm – 9:00 pm

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✅ Requirements:

• Experience in customer service (face-to-face or call center).

• Strong communication skills and customer orientation.

• Availability to work within the assigned schedule.

• Computer literacy.

• Legal age.

• High school diploma.

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