Trilingual Customer Service Representative - Servicio al cliente Trilingue

We are hiring Customer Service Representatives in French to support a U.S.-based campaign focused on small loan services.

You will be responsible for assisting customers with inquiries, complaints, and questions related to loans, transfers, payments, and app troubleshooting, —always providing clear and empathetic guidance over the phone.

📋 Key Responsibilities:

• Handle inbound calls from French-speaking customers.

• Assist with small loan products, transfers, and payment-related queries.

• Troubleshoot mobile app issues.

• Deliver excellent customer service and ensure a positive customer experience.

🏠 Work Mode: 100% Remote (Work From Home)

Hoops: 11:00 - 22:00 2 days off

⏰ Schedule Options:

• 42 hours/week

📄 Contract Type: Permanent (Indefinite-Term Contract)

✅ Requirements:

• 18 years or older

• Advanced French Skills

• Advanced English Skills

• High school diploma

• Strong computer and digital skills

• Excellent communication and problem-solving skills

💡 We Offer:

• Long-term contract from day one

• Paid training

• Career development opportunities